IMPORTANT SPA INFORMATION

Reservations
A credit card number is required to secure your booking.

What to wear
Hotel guests may wear the personal robe from their room, otherwise comfortable, loose clothing is recommended. We suggest that no valuable items are brought to the spa.

When to arrive
Please arrive 15 minutes prior to your reservation.

What if I am late?
Every effort will be made to accommodate you, however as a courtesy to all our clients, your treatment will be completed at the scheduled time.

Special Consideration
Please advise at time of reservation of any allergies or ailments you may have. Notification of medical conditions such as high/low blood pressure, heart complications, pregnancy, recent surgery etc. is also recommended.

Cancellation Policy
24 hours’ notice for cancellations is required. Less than 24 hours’ notice will incur a 100% cancellation fee. Voucher bookings will be made void. A 50% deposit is required for groups of five or more.

Minimum Age
A minimum age of 16 years is required to indulge in Spa Treatments at Salus.

Relaxation Zone
To ensure maximum relaxation and peace of all our guests, please respect that Salus Spa is a mobile free zone.

Credit Card Surcharges
Visa & Mastercard 1%, Amex & Diners Club 2.75%. No surcharge for Eftpos.

Please note – prices are subject to change without notice. 

Salus cannot take any responsibility for items that are misplaced whilst in the spa.